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Frequently asked questions

What is your pricing model and are there any additional fees or hidden costs?

We offer a yearly subscription—pricing depends on user count, agreement length, and payment terms (quarterly, bi-yearly, or yearly). There’s a small one-time fee for implementation and training. Custom dashboards and integrations are available at an hourly rate. No hidden costs—just clear, flexible pricing.

How does your product integrate with existing tools and software platforms?

We integrate with any compatible software—our team handles it, or use the Twindo API platform (included in your subscription) for your own team or third-party integrations. It’s flexible, easy, and open! Contact us to explore how Twindo fits seamlessly into your workflow.

What kind of support is available for your product?

We provide 7-day-a-week support via dedicated channels, with average response times under 30 minutes. Our customer success team meets with you regularly to ensure you’re maximizing Twindo’s value and to gather your feedback—client success and satisfaction are always our top priorities.

Is there a trial or demo available?

Absolutely! Contact us to schedule a personalized demo or set up a guided trial so you can test Twindo on real projects. Experience the platform firsthand.

Ready to simplify your renewable energy operations?

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